Quality issues
How do I get the best out of my flowers?
Our blooms are sent out dry and in bud so we do find that upon arrival they do need a good trim and at least 24 hour in water to fully revive and start to bloom.
Trimming tips
Trimming your stems by at least 3-5cm allows water inside to hydrate them. Always cut them at an angle to give them as much surface area as possible to drink from! Re-trim them every few days when you refresh your vase water to keep your flowers happy for longer.
Vase advice
Choose a vase that’s about 30cm tall with a wider base than its neck. A vase with a narrow neck ensures the flowers are held together at the waist, this shape helps your bouquet look really full. It really is that simple! If you're still worried after 24 hours then please let us know using the buttons below. Please have your order number or delivery postcode ready and 1-2 photos of your flowers once you've trimmed them and arranged them in your vase.