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Corporate Gifting
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Quality issues

How to care for flowers in the heat
 Will my edible gift be okay in the heat?
 My flowers are in poor condition
 How do I get the best out of my flowers?
 Why does my bouquet look different?
 Something's missing
 Flowers didn’t last as long as you expected?
 My plant is in poor condition
How to care for flowers in the heat
 Will my edible gift be okay in the heat?
 My flowers are in poor condition
 How do I get the best out of my flowers?
 Why does my bouquet look different?
 Something's missing
 Flowers didn’t last as long as you expected?
 My plant is in poor condition

Worried about the quality of your flowers or plant?

You can report a quality issue to us and get an instant automated resolution in minutes. Just click one of the buttons below and fill out the details of your issue.

You'll need:

  • Delivery postcode

  • The order number (if you sent the flowers, this will be in an email. If you received the flowers, it’s on the back of the gift card)

  • Photo(s) of the issue

For the quickest response

Chat with the Customer Delight team

You can get instant help via our chat, and a fast resolution from the team